1. What is print-on-demand?
Print-on-demand (POD) means that your items are created only after you place an order. This allows for a unique selection of products without maintaining inventory.
2. Who designs the products?
I personally design 99% of the products offered in my shop. While I draw inspiration from various sources, I ensure that my designs are unique and never copy anyone else's work. Your support helps me continue creating original pieces that reflect my passion and vision!
3. How long does it take to process my order?
Processing usually takes 2-5 business days. We'll send you an email with tracking information once your order has shipped.
4. What shipping options are available?
Shipping prices vary by product, and we offer free shipping on orders over $100. Delivery times typically range from 2-5 business days once shipped.
5. Can I return or exchange my order?
We accept returns only if there is an issue with your item, such as a misprint or damage. If you have any concerns, please contact us for assistance.
6. How do I care for my products?
For optimal longevity, please refer to the care instructions included with your item.
7. Can I cancel or change my order?
If you need to cancel or change your order, please contact us as soon as possible. We can only accommodate changes if your order hasn't already been processed.
8. Do you offer gift cards?
Currently, we do not offer gift cards, but check back in the future for possible additions to our offerings.
9. How do I contact customer support?
You can reach our customer support team through the contact form on our website or via email at adrianna.sletto@wildeanduntamed.com